Business Archives - Focus Guru

Is it possible to keep your house and your business running smoothly?

Is it possible to keep your house and your business running smoothly?

With many people working from home, the line drawn between office hours and home hours is often very blurry. Sometimes it feels as though the hours overlap and it’s not obvious where work ends, and home begins.

It’s not uncommon for someone to be answering a business phone call while loading the dishwasher. Or booking a meeting to finish in time to make the school run. Or helping with homework while catching up on accounts and admin. How many times have you worked late into the night when your daytime hours have been spent caring for others?

This is where having a system in place at home, as well as for your business, can make sure everything gets done. I can show you how it’s possible to keep your home clean and tidy without it impacting on your business work or family life. Just as a tidy desk can symbolise a tidy mind, having an organised household routine can take the pressure off running your business.

Get Started

To get started is the top tip. Today can be the day you make the changes. This is the first step to turning things around. Instead of chasing your tail, you can take control of your tasks and your time.

Involve Others

If you have a partner or family members who can help, involve them. Make it known that it’s everyone’s job to help around the house. Create a rota for tasks. Even if you think it is easier to do something like the laundry yourself, add up how many hours this takes each week. If you can delegate the task to another family member, you can free up your time for something else. You can introduce incentives or rewards based on the type of task, the amount of time, or the complexity.

There may come a point when it becomes cost effective to outsource household chores like laundry, ironing, loading and unloading the dishwasher, hoovering, dusting, making the beds, walking the dog and washing the car. Perhaps investing in having a cleaner once a week could help. Is it worth the price of having extra hours for yourself and for family time?

Group Tasks

Just as you might tackle a business project by grouping tasks together you can do exactly the same at home. If you have a batch of invoices to send out, you might do them one at a time, or you might do them all on a Friday evening.

The same principle applies when keeping your home and your business running smoothly. You can group tasks and allocate them to mornings or afternoons or assign them to a particular day of the week. If you have free time on Tuesday mornings, can you make that the time when you blitz the cleaning? If you put a time limit on the task it can help keep you accountable and make sure the time doesn’t drift away.

Accept Imperfection

It can be extremely hard for many business owners to accept things can’t be perfect all the time. High performers, ambitious, driven, successful, there is an inbuilt expectation for perfection, from themselves and those around them. In reality, dust happens, washing needs to be done, children need to be dropped off and collected from school and these things don’t always go to plan.

It might rain just as you’re about to put the washing out. A child may be sick during the day and need collecting early. Dusting seems to be a never-ending chore, especially if you have cats and dogs.

This is where I help my clients restore order at home and in the workplace. I’ll work with you to create responsibility lists and achievable accountability action plans that work for everyone.

Click here for more information and a free discovery call, let’s get your house and your business running smoothly.

How creating systems and processes can simplify your business

Every business has various systems and processes in place. These are the tasks you do and the order in which they are done. Over time, you might review your systems and make refinements, tweaking your processes to cut out redundant steps, or adding layers to the system as your company grows.

You might have a system in place for taking orders with various processes to make sure the tasks are not just done, but they are done in the right sequence. Having a system for this means the tasks are carried out in the same sequence each time, using the processes which you create in advance.

Your order process might be to receive an order via email or telephone, then check items are in stock, then confirm the order to the customer, then take a payment, then dispatch the product and reorder the item if needed.

But each process can also be broken down into steps. Perhaps you have multiple sales staff with individual e-mailboxes to check for new orders. Perhaps checking if items are in stock involves someone driving to the warehouse or viewing a stock spreadsheet in the office. Perhaps payments are received in cash, which then needs to be taken to the bank by a certain time of the day.

From the customer’s point of view, they have placed an order with you, but in behind the scenes many steps may need to be taken to deliver what they have asked for.

I specialise in helping companies identify their processes, right down to the micro-steps and I help you get into the nitty-gritty detail of what happens, when, by whom and why. This is a process in itself and it often leads to uncovering timewasting activity, finding redundant steps, increases staff productivity and consequently helps you save time and money.

This is where spending a little time “working on your business”, rather than “working in your business”, really does help.

Having systems and processes in place means:

Work is carried out to a consistent standard.
If a member of staff is absent, another employee can carry out their tasks.
Training new staff or temporary workers is much easier.
You can measure performance and monitor changes.
Customers receive the same level of service every time they use your company.

Having an outside opinion can identify things which you take for granted, but in reality, they are things you no longer need to do. If you are waiting until 10am for a cheque to arrive in the post before making calls to chase clients for outstanding payments, you may find this is no longer required and you could skip this step and start chasing outstanding payments first thing. In fact, you might even choose to automate payment reminders by text or email, saving human hours on a recurring task.

Regularly reviewing your systems can highlight areas where you can make changes and identify better ways of doing things.

If you feel your business would benefit from a systems overhaul or a process review, please contact me by emailing rachael@rachaelchiverton.co.uk or by telephoning me on 07756 772950 and I will be happy to work with you to make sure your business is running at peak performance.

Celebrate your successes

I often tell my client to celebrate their successes.

Deep down we all love a bit of praise for a job well done. It might come from family, friends, colleagues, or clients, but just a simple “thank you,” “well done” or “that was great” can make us feel a whole lot better.

But sometimes it might feel as though compliments are in short supply. Maybe someone in your close family thinks “you should get a proper job” or “why are you bothering with that” and it can hurt.

Make sure when you do have a success you share it with people who will support and celebrate with you.

So will you help me celebrate?

This month has been absolutely amazing for me. Why?

1 – I got given Member of the Week by Network Central.

This is from over 10,000 registered users, across 4 networking platforms, I was recognised for the effort I put into not only running 4Networking meetings, being part of 1Networking, engaging on the Network Central Social Media platform, but also for the support and time I give to other members and teams to help them understand how to get the most from networking.

Network Central's Member of the Week — Network Central’s Member of the Week

2 – I found out I was a finalist in Networker of the Year award at Business Success Recognition awards 2022.

From nearly 600 nominations, again I was recognised as being worthy enough for my nomination and supporting comments to be sent over to the judges – Ian, Marine, Sarah, Abid and Emma, fo them to decide if I am good enough to win this prestigious award.

Good luck to everyone in all categories and I look forward to seeing you all at the awards dinner in June.

FINALIST - Networker of the Year 2022 — FINALIST – Networker of the Year 2022

3 – Final throws of book collaboration

I’ve been writing my first book since Christmas and it’s going to be published next month. This was an idea which has come out of a friendship formed with Jenny Leggott from Transcend Zero, met through 4Networking,

So the first book in the Focus Guru Series, “Focus Guru – 52 ways to achieve your work life balance” was born!

We had a call between Christmas and New year, decided we could together come up with 52 tips on work / life balance and make a book. Less than 5 Months later, we have now added Jonathan Smythe to our collaboration. Here’s a sneaking peak at part of the back cover.

4 – Free marketing

I am passionate about making the most of everything a membership organisation offer to me. Part of my Network Central membership is the ability to go onto their social media platform and use it to raise awareness of myself and my business.

One of the best ways to do this is to get what is called “a full house”. This is where your name and picture is on every the front screen of every room. Just like this!

Full House – raising my profile

It means that everyone visiting the site has to see my name and my picture. The chances are if I track my profile views before getting the full house and after, there will be more visits to my profile after. This means more people will know about me, what I do and how I can help them than before I achieved the full house.

So remember, you should be celebrating every win.

What wins can you celebrate form this week?

Award Winning Network Launches Face to face events

Network Central wins Business Champion 2022 Award for Covid success against the odds

Champions in Crisis 2022 awarded for resilience and quick thinking in the pandemic.

Network Central, the new home of 4Networking, the national business networking organisation with Face to Face groups in Stockport, Astley and Didsbury after Easter, and Greater Manchester online founded by motivational speaker and entrepreneur Brad Burton back in 2006, has won the National Champions in Crisis 2022 Award at Canary Wharf’s East Wintergardens on Wednesday 23rd March. It won the award for its resilience and quick thinking when its core face to face operations were decimated by the Covid-19 outbreak.

History of the network

4Networking’s turnover went from £2m to £0 overnight as its 5,000 nationwide meetings each year 12 groups in Greater Manchester and Cheshire, 4 of were run by myself, were immediately cancelled as a result of restrictions and lockdown. Moving fast, meetings were moved online, the first business networking organisation to do so, and a new platform, Network Central, was created, both for business appointments and community support.

In the early days I ran 7 online meetings, now I run 1 online and 2 Face to Face meetings, with more face to face meetings planned for the future.

4Networking was started in 2006 by entrepreneur, author and motivational speaker Brad Burton to provide friendly, informal networking for business people around the country. It grew to become the biggest business networking organisation in the UK, with over 5,000 weekly meetings. When these were cancelled overnight by lockdown the network moved online to Network Central and now operates both online and with its trademark face to face events.

Everything happens for a reason, and it doesn’t always make sense, until it’s in your rear-view mirror. We’ve had to start from scratch in a way, but with the previous experience of building a business against the odds – people said 4Networking would never work when I started the organisation in 2006 whilst delivering pizzas at the weekend to keep it afloat. We were almost driven out of business by Covid and winning this award is testament to everyone who stuck with us and supported us to get through this most difficult period. It’s indicative of a new dawn for UK SMEs in general. Ironically, two years to the day that Boris Johnson first told us to stay home, we won this award. We really did get through it. Together! – Founder Brad Burton

Who we were up against

Network Central was nominated against brands such as Insignia and Mercedes’ AMG and DPD UK, and was presented with first place by BBC News at Ten presenter Huw Edwards. Ironically, Founder Brad Burton was unable to attend after testing positive for Covid the day before, but Directors Terry Cooper and Jen Hinds accepted the prize.

“Network Central was more crucial than ever for businesses in Greater Manchester and Cheshire as the pandemic struck as being able to network online and receive business and moral support was the only way to survive it for many. We’re so pleased that it has come out of the other side and now we’re able to meet face to face in venues including Bredbury Hall and The Point at Astley again. Well done to all involved for winning this award.” – Rachael Chiverton

The future

Who knows what the future holds for business networking, however I am super proud to be part of this award winning network and look forward to more business and social networking meetings, both on and offline launching in the near future.

A few weeks ago I ran the FIRST EVER 4Networking truly hybrid meeting, with the Founder Brad Burton presenting, called a 4Sight, from his home in Somerset due to Covid, to our attendees at Bredbury Hall.

If you would like to get involved in helping launch any meetings then please do get in contact with me.

Procrastination, Overwhelm and dog walks!

For this months blog I wanted to look at how recovering from the Leo & the Lion incident related to the processes, systems and mindset that my clients focus on.

How did I get back to walking leo?

I’ve had to learn to take things one stage at a time whilst still recovering from the incident with Leo & the Lion! What do I mean by that? Well when you have a knee that makes you go Oww when ever you walk down a pavement, walk too fast, turn only the top half of your body to look behind to see if it’s safe to cross a road then you have to be careful and plan your routes.

What it has meant for me in the last 8 weeks, was the first 5 weeks I wasn’t walking Leo at all, in fact I was resting my knee so the healing process could start. Over the last 3 weeks I started by going out with various people whilst they walked Leo with me accompanying them at the speed I was comfortable with.

Next came me having Leo when he was on “dog time” which is when he’s allowed to snip and roam to the extent of the lead but no more. It’s his freedom time, it’s the time when predominately the lead is slack and he doesn’t pull.

Then only this week I’ve started walking him with someone else with me. So I predominately have Leo the second half of the walk, once he’s burnt off his over enthusiastic start to the walk and he’s had his “dog time” so is more capable of walking at the pace I want to go at.

What the heck has any of this got to do with business?

I regularly work on my clients, especially those who procrastinate or suffer from overwhelm, by looking at the tasks they have on their achievement list and we review why they aren’t achieving them.

Predominately it’s because they are too large.

Overwhelm about decluttering an office

A cluttered office or home creates a cluttered mind. If you have a clear desk, you also have less on your mind.

By having a sort out and a tidy round you will feel more relaxed, more focused and more energised.

Also you won’t be thinking “I still need to do that” or “When will I get time to sort this out”

By clearing your home or office, you will be clearing your mind and freeing up mental space and you’ll have better focus on your current task.

If this seems like a massive task to sort a room, chunk it down.

Disorganised shelves can give a sense of overwhelm

Chunk it down

Rather than think I need to tidy the office, focus on a shelf, a drawer, one corner of your desk.

Once you’ve achieved sorting that out celebrate, make yourself a brew, sit in the garden and listen to the birds for 5 minutes, tell someone you’ve done it.

By celebrating this small chunk you’ll be more motivated to achieve another chunk and before you know it you’ll have tidied your whole office!

I’d love to hear from you about what task, personal or business you’ve chunked down and achieved this week. Why not book in a call with myself to share your success, or struggles with chunking it down?

As always I appreciate your time is limited and I want to thank you for taking time out of your day to read my blog.

Rachael

Leo, a Lion and a Fall. Why this relates to myself & business.

Introducing Leo and MYSELF

Let me introduce you to Leo. He was a 5 month old Collie / Alsatian cross when we rescued him last November. Now, just 8 months old he’s growing in confidence and character.

What an 8 month old collie / Alsatian cross can teach you bout MYSELF — Leo 8 month old collie / Alsatian cross

The Incident

His confidence in us is growing, his confidence when he came across a stone lion, on the left, in the dusk wasn’t so high. He saw it out the corner of his eye, thought (or I think he thought) “PREDATOR RUN”.

And that he is what he tried to do. Unfortunately he was attached to me! In a split second I was on the pavement / road landing nose first, knees next! Leo was at the full extent of my right arm and lead away from me in the middle of the road.

The next day I carried on as normal, going for walks, going to his training lesson looking like I’d been 10 rounds with Mike Tyson to my face and with aching, very swollen knees! It’s just bruising I thought.

Leo looking at the lion in daylight allowing me to put myself first — Leo looking at the lion in daylight

A week went by

Deciding to take time off from my part time role was a must, I wasn’t focussing I wasn’t concentrating and I was in pain.

ENOUGH I told myself!

I got a physio appointment and went for my assessment.

Turns out I’ve damaged both ligaments either side of my left knee as well as given myself a swollen fluid sack beneath the knee cap. Rest, Ice, Heat, a knee support and elevation were needed.

Time to put MYSELF first!

You’re longest serving, highest income generating client.

I need to put myself first for the next 5 weeks, no driving. Flat short pavement walks only. No holding Leos lead in case I twisted my knee when reacting to him.

Working with my clients about their time management mindset, I teach them all that you’re longest serving, highest income generating client is the same for them, as it is for me, as it is for you.

It’s MYSELF

Without myself, you have no family, no friends, no business, no employment, no way of generating cash or servicing those you people you need to be there for.

I had to put MYSELF first. I reduced my part time hours, I worked sometimes from the sofa. I got lifts to my face to face networking events. I asked for help and support.

Everyone of my clients fully understood I need to put myself first.

So my question to you is

When did you last put MYSELF first?

Do comment or email me and let me know when you last put MYSELF first.

Want to be informed each month about what I’ve learnt from Leo about life and business? Then sign up here.

Do You Experience LinkedIn Overwhelm When Using LinkedIn?

If you’ve ever opened LinkedIn with a feeling of dread at all the notifications you’ve received, all the posts you’ve been tagged in and all the connection requests from people you’ve never heard of, then you’re probably experiencing LinkedIn Overwhelm.

Head in hands from overwhelm — Do you feel like this from Linked In

Experience LinkedIn Overwhelm

LinkedIn Overwhelm is a very real problem. There’s a huge pressure to expand your network of connections. The theory is that if you have a large network, you’ll gain more customers, or if you have a large network, you’ll get more reactions, comments and shares. But this isn’t necessarily the case. Yes, having a large network is beneficial, but only if they are your target audience.

I talk about finding and understanding your target audience in my Focus Guru LinkedIn Power Hour. It’s important to know who you’re putting your message in front of. Otherwise you might end up posting about the amazing washing machines you sell to people who’ve already bought them or talking about red cars to an audience who want blue cars.

This is where having the right audience is important. You need to find the people who are actively looking for what you do as they will be the captive audience for the stories you want to share. These are the people who are most likely to interact with your posts and read your articles. Getting this right can relieve you of some of the symptoms of LinkedIn Overwhelm.

How do you manage Linked In Overwhelm?

The question is, how do you make it manageable and avoid overwhelm on LinkedIn?

LinkedIn Overwhelm is a big problem for many people. I explain more about this in my Focus Guru LinkedIn Power Hour, where I help business owners and employees build a structure for managing LinkedIn to make the most of this social media platform. This is important because LinkedIn is still the primary social media platform for business use and plenty of business gets done through posts, articles, messages and phone calls.

It’s easy to experience overwhelm on LinkedIn, but also easy to find a solution. LinkedIn one of the world’s largest social media platforms used daily by millions of people across the world. Even within a small network of connections you may find there are dozens of posts every hour. Every post takes a little brain power, either reading through the post or checking whether the post needs to be read or scrolled past. Every small decision to read or scroll past uses our energy.

What fears does this create?

We have a fear of missing out. We fear other people are using LinkedIn better than we are. We want to be seen and can fear we haven’t been listened to. There’s also a fear that if we’re not ever-present on LinkedIn that we will fade into oblivion.

These are the fears which lead to overwhelm.

You may have already experienced these fears.

Maybe you know someone who has LinkedIn Overwhelm?

Whether you are new to LinkedIn or a regular user who wants to learn more about LinkedIn please consider booking a Focus Guru 121 Power Hour where I can share my LinkedIn tips and strategies for managing your time effectively on the LinkedIn social media platform.

To book your Focus Guru LinkedIn Power Hour, please book a free 30 minute call and let’s get started.

Rachael Chiverton, Focus Guru – Giving You Your Time, Your Way, www.getfocus.guru

Do You Follow Up 121 Or One To Many?

I’ve talked lots about the benefits of following up after networking meetings and I’d like to share two different strategies to help you make the most of your follow-ups without experiencing overwhelm or getting distracted by…Squirrels!

When I attend a new networking meeting, I know I’ll meet around twenty people each time. Over the course of a week I might meet over a hundred new people plus catching up with people I’ve already met. Without a proper follow-up strategy in place it could be very time consuming and difficult to keep track of who asks for more information and who wants to order from me.

If someone doesn’t want my services or need them right now, I can also keep track of potential opportunities where I can recommend that person to speak with other people that I’ve met networking. An example of this would be recommending a mortgage advisor or removal company to someone looking to move home or office, or a mechanic to someone who needs help with their car.

Having lots of networking contacts helps you become a problem solver, simply by connecting people together who might not have met each other. To make the most of your contacts, it’s important to follow up with them regularly, adding value with each conversation.

“I attended Rachael’s Follow Up training session and afterwards I felt motivated and immediately implemented some of the things we discussed. I will be back to carry on and will book a further Follow Up session!” – Liz Johnson, Pet Health and Welfare Specialist

There are two main strategies for following up and these are 121 Follow Ups and One To Many Follow Ups. They each have value and can be used successfully depending on how much time you can invest in your follow-ups and how you prefer to carry out your follow-ups.

121 Follow Ups

As the name implies, you’re following up one to one, you and the other person. This is a great way to continue a 121 meeting and find out more about the other person. It offers you the chance to get to know someone better and consequently find out if they want or need what you do, or whether they can be someone you can recommend or refer to another of your networking contacts in the future.

In my Focus Guru Networking Follow Up Power Hour I talk more about the power of 121 Follow Ups and how you can implement technology solutions to make your follow up process simple and stress-free.

One To Many Follow Ups

A “One To Many” follow up typically involves a generic message talking about what you do and how people can find out more. You can also include a call to action and a special offer or a time-limited offer, as well as your website and social media links.

One of the most successful ways to do this is to address a problem your contacts might be having and show them how your product or service can remove the problem and/or the cause of the problem. You can write this in the content of your message and track which of your contacts opens the message and what they do next. With many mailing list solutions you’ll also have access to see whether they click on the links inside your message as well.

I cover making the most of your message tracking information in my Focus Guru Power Hour and highlight exactly how important it is to know your numbers when carrying out a methodical follow-up process to maximise your time, energy and resources when following up.

“Rachael led the session well and is a patient teacher. I recommend giving one of these informative sessions a go.” – Liz Johnson, Pet Health and Welfare Specialist

To book your Focus Guru Power Hour, please find the next one that suits you here and book your place today.

Rachael Chiverton, Focus Guru – Giving You Your Time, Your Way

www.getfocus.guru

Do You Know Your Numbers?

How much did you make last month? No, I’m not asking you to tell me how much, I’m just curious to ask if you know your numbers and if you know why knowing your numbers is really important. At Focus Guru I help small business owners learn the best way to keep track of the important numbers within all areas of their businesses.

Perhaps the most obvious place to start is in your accounting software, Excel spreadsheet, or pen and paper notebook, to see your incoming sales and outgoing expenses. I work with clients to help them identify their absolute minimum income to survive. Then I ask them how much their dream income would be and what they would do with it.

Absolute Minimum Income
Dream Income

These figures are usually easy to identify but it’s surprising how often they can be overlooked. I recommend checking your outgoings as much as your income as often there are savings to be found. For example, a Focus Guru client changed their utility supplier and saved hundreds of pounds over the year. This wasn’t a sale. It wasn’t generating money. It was being savvy and cutting back on unnecessary overheads by breaking away from an uncompetitive supplier.

Check Your Outgoings
Find Hidden Savings

Compare and contrast your numbers

I also recommend comparing and contrasting your numbers. I cover this in more detail in my Focus Guru Power Hour, however the principle behind this is to work out your numbers for each month and compare this month with last month and with this time last year. Don’t put your head in the sand! If you spot a problem, that’s a good thing. Problems can be fixed but if you don’t know what’s going on, that’s when small problems can become big problems.

Know Your Accounts Numbers
Also Know Your Business Numbers

In the Focus Guru Power Hour I talk about knowing your business numbers. These can be anything from how many customers you target, how many 121 follow-ups you do, how successful each meeting is for your business, and much more.

Networking numbers are key to return on investment.

Do you know your conversion ratio from your networking 121s? Do you know how many phone calls you need to make to generate a sale, or to recover a debt? Do you know how many people visited your website last month? Do you use Google Analytics in your business?

These are just some ways you can use the numbers in your business to identify strategic solutions to generate more sales, or even to streamline existing processes. If it can be measured it can be monitored, and if it can be monitored then it can be adjusted as and when needed.

Knowing your numbers isn’t scary! It’s one of the best business tools you can invest your time in learning. In my Focus Guru Power Hour I give you tuition and training and uncover the most important numbers within your business. Your numbers might be accounts or sales related, or they might be based around how many social media posts you create, or how many hours you work in the week.

Every business is different and that’s why knowing the numbers which relate to you and your business is so important. I’ll help you become more confident in knowing your numbers in the sixty minute Focus Guru “Know Your Numbers” Power Hour.

To book your Focus Guru Power Hour, please find the next dates here and let’s get started.

Rachael Chiverton, Focus Guru – Giving You Your Time, Your Way

www.getfocus.guru

Do You Know Who’s Watching Your Business Social Media Posts?

Are you aware of your silent audience? These are people who have you as a LinkedIn connection, Facebook friend or follow you on Twitter, yet you almost never hear from them. They’re your silent audience, the people who are there, but those who don’t regularly like your posts or comment on your articles.

You might be tempted to remove these people, to delete them or block them, but I can share with you a story about how one person in my silent audience messaged me out of the blue and bought my services to help recover a debt from his customer. When I looked at his message, the last time we had exchanged messages was several years ago.

Why Me?

I asked him what prompted him to make contact and why he had chosen me to help solve his problem. He replied saying he’d seen my 4Networking 4Sight “Why I’m a Cyborg”, a presentation I deliver regularly on the networking circuit. He told me he’d read testimonials from my clients and that he wanted my help and no-one else’s. I solved his problem and I know he’s a happy customer who will recommend me for this service in the future.

When Is The Right Time?

I was chosen to provide the credit control debt recovery service for him because of my online reputation. It happened because he had a need for my service at that time. He stepped out of being part of my silent audience. It was the right time for him to contact me.

In my Focus Guru “Making The Most Of Your Silent Audience” Power Hour I help you choose the right ways to engage with your silent audience and how to bring them towards you at the right time.

Who Are You Reaching?

My good friend Stefan Thomas (The Networking Success Programme) is exactly right when he says, “you don’t know who’s watching or who you are reaching”. This means it’s even more important to keep your message consistent, to keep the same tone and language consistent, and to be the person that you portray online.

For example, if you post pictures of large houses and flashy sports cars and imply in your posts that you own them, your audience, silent or not, will find out and may change their opinion of you. So, always be you. Be authentic and you won’t need to keep track of what you’ve said because it will be part of your personality and lifestyle rather than a fake front to remember to upkeep.

Make It Easy

A bonus tip is to make it as easy as possible for your silent audience to reach you. Make sure your contact information is prominent and up to date. Make sure your website has the right information for the products and services you provide. Have you added anything new? Tell your silent audience what it is and make it easy for them to contact you.

If you would like to find out more about your silent audience and how to make the most of your social media connections, please book your Focus Guru “Making The Most Of Your Silent Audience” Power Hour and let’s get started.

Rachael Chiverton, Focus Guru – Giving You Your Time, Your Way